Last Updated: September 29, 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. Websites can also store information in your browser's local storage, which works in a similar way. Ek Ra Sunya Inc ("Company", "we", "us", or "our") uses cookies and similar technologies on the EK ERP website and in the EK ERP application ("the Service"). This Cookie Policy explains what we use, why, and how you can control it.
2. Types of Cookies We Use
2.1 Essential
These are necessary for the Service to work. They keep you signed in, protect your session and apply your organization's branding. They are always on and do not require consent. Without them, the Service cannot operate properly.
2.2 Analytics
On our marketing website, we use Google Analytics 4, loaded directly or through Google Tag Manager, to understand how visitors use the site so we can improve it. These run only if you allow Analytics.
2.3 Marketing
On our marketing website, we use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. It runs only if you allow Marketing.
3. Cookies and Similar Technologies We Use
| Name | Provider | Purpose | Category | Duration | First or third party |
|---|---|---|---|---|---|
| tenant-slug | EK ERP | Remembers which organization you are visiting so the correct branding is shown | Essential | Until you close your browser | First party |
| access_token | EK ERP | Keeps you signed in to the application. Secure and httpOnly, so it cannot be read by scripts on the page | Essential | 15 minutes | First party |
| refresh_token | EK ERP | Renews your sign-in session without asking you to log in again. Secure and httpOnly | Essential | 7 days | First party |
| ekerp_consent (local storage, not a cookie) | EK ERP | Remembers your cookie choices so we do not ask again on every visit | Essential | Until you change your choice or clear your browser's site data | First party |
| _ga | Google Analytics | Distinguishes visitors | Analytics | 2 years | First party, set by a Google script |
| _ga_<container-id> | Google Analytics | Keeps track of the current visit (session state) | Analytics | 2 years | First party, set by a Google script |
| Google Tag Manager | Loads our Google Analytics tag. Any cookies come from the tags it loads, listed above | Analytics | Not applicable | Third party script | |
| _fbp | Meta | Identifies browsers for advertising and site analytics | Marketing | 90 days | First party, set by a Meta script |
| fr | Meta | Used by Meta to deliver, measure and improve the relevancy of ads | Marketing | 90 days | Third party |
| Cloudflare Web Analytics | Cloudflare | Counts page views and measures site performance. It does not use cookies or local storage and does not fingerprint visitors | Not applicable (cookieless) | None stored on your device | Third party script |
Durations are the defaults set by each provider. The "fr" cookie is set on Meta's own domain and is only present if your browser already has it or the Meta Pixel sets it.
4. How Consent Works
When you first visit our marketing website, a banner asks for your choice. You can accept all, reject all, or choose Analytics and Marketing separately. Essential cookies are always on.
- Analytics and Marketing are off until you turn them on. Google Analytics, Google Tag Manager and the Meta Pixel are not loaded before you give consent.
- Your choice is saved in your browser under "ekerp_consent" and applies only to that browser and device.
- The EK ERP application you use after signing in uses only the Essential cookies listed above.
5. Changing or Withdrawing Your Consent
You can change your choice at any time using the Cookie settings link in the footer of our website. It reopens the banner, where you can turn Analytics or Marketing on or off.
To withdraw consent, turn off the category in Cookie settings and save. From then on, the related scripts are not loaded. Cookies those scripts already set stay in your browser until they expire, so you can also delete them through your browser settings. Withdrawing consent does not affect processing that took place before you withdrew it.
6. Managing Cookies in Your Browser
You can also control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies and site data
- Block cookies from specific or all websites
- Set preferences for certain types of cookies
Please note that blocking essential cookies will prevent you from signing in to the Service. Clearing your browser's site data also removes your saved cookie choice, and the banner will ask again.
7. Third-Party Privacy Policies
Google and Meta process the data collected by their tools under their own policies:
- Google Privacy Policy and How Google uses information from sites that use its services
- Meta Privacy Policy and Meta Cookies Policy
- Cloudflare Privacy Policy
You can opt out of Google Analytics on all websites with the Google Analytics Opt-out Browser Add-on, and manage Meta ad preferences in your Facebook or Instagram account settings.
For more on how we handle personal data, see our Privacy Policy.
8. Changes to This Policy
We may update this Cookie Policy from time to time, for example when we add or remove a tool. We will post the new policy on this page with an updated "Last Updated" date.
9. Contact Us
If you have questions about our use of cookies, contact us at:
- Email: [email protected]
- Company: Ek Ra Sunya Inc, Nepal